How to reset your password?
- If you have forgotten your password and want to reset it, click “Reset password” in the login menu under the password field.
- You will receive a message containing a link to your email address.
- Click on it to reset your password.
- Next, enter the new password and confirm it.
How to publish an offer?
- You can publish a new offer from your profile. Log in to the portal, click on your profile (Dashboard) and click “Add new offer”.
- Here you can choose the type of offer, depending on whether you are looking for a job or a person to work.
- The next step is to choose the specialization that you are interested in.
- To create a job or offer, you must enter the necessary information in the appropriate windows:
- Title of offer - remember to be clear and relatively brief
- Description of offer, where you can provide detailed information
- What types of services are you interested in - there are several options to choose from here. Adjust them to your needs,
- When exactly you need help and the time frame, when assistance will be needed
- Your address
- In which countries should your offer be visible
- Required experience
- Additional information about the searched person, e.g. a child, a senior, etc.
- When publishing a service offer, the check boxes apply to, among others your age, experience or specialization.
- More accurate data enables easier searches for potential Clients.
How to add a photo?
- To add a photo, click on your profile (Dashboard) and click on “Settings”.
- A list of options will appear on the left side of the screen; select “Change photo”.
- You can upload a photo from your computer.
- Remember that acceptable formats are JPG, GIF and PNG, and the maximum size is 5 MB. Accept the selected photo by clicking “Save”
How to update your job offer?
- If you want to change the details of your offer, click on your profile (Dashboard), find the offer you would like to edit and click “Edit”.
- After editing the offer, click “Save Changes” at the bottom of the page or cancel if you do not want to update the offer.
How to deactivate a job offer?
- To close an offer, uncheck its activity (On/Off slider) on the right side of the offer.
- The list of your offers is visible in your profile (Dashboard).
How to add a specialization?
- You can add a specialization by creating a new ad.
- Click on your profile (Dashboard) and click “Add new offer” to place a new advertisement with another specialization on the portal.
How to remove a specialization?
- By deactivating the ad.
How do I delete my account?
- If you would like to delete your account from the helphoo.com portal, go to your profile (Dashboard), and click “Settings” where you will find the “Delete account” option.
- Remember that deleting an account on the portal disactivates it for 14 days for security reasons.
- During this period, you can unblock your account by sending an email to: firstname.lastname@example.org. After this time, your account will be permanently deleted. This means, that:
- You will lose access to all information and photos
- The Premium packages you have purchased will not be refundable
How do we process your data?
Why was my account blocked?
- It is likely that this happened due to a violation of the portal regulations.
- To find out more, contact us at email@example.com