Safety

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Check the job applicant 

1. All important information about the candidate can be found on his profile.
2. Particular attention should be paid to: 
   
   • references issued by other clients, 
   • valid phone number and email address. 
3. This will allow you to check if the person interested in the order is trustworthy and how their work is assessed by other users of the portal.  

Interview the candidate 

1. Interviews with a candidate, regardless of their nature, should be the basis of your employment decision.
2. In this way you can verify their experience and clearly specify your expectations. 
3. Make an appointment whenever possible, especially if you are looking to hire a nanny or carer for an elderly person.
4. For valuable information on how to conduct a job interview with a nanny, we invite you to visit our blog 

Monitor the babysitter / nanny 

1. For safety, you can check your guardian or nanny, e.g. 
   
   • you can talk to your close ones about the provided care.
   • ask your child or senior how they are getting along with the babysitter or nanny, 
   • ask your neighbors how they asses the babysitter, 
   • drop by with unannounced visits. 
2. If you want to record a nanny or babysitter, he/she must be notified and must agree to this.  

Ask for a criminal record 

1. If the subject of the offer is the care of a senior or child, and therefore you are making an apartment available to the employee, you can expect a criminal record certificate from the candidate.
2. Thanks to this, you can be sure that the person you order the job has not previously entered into conflict with the law and has not been convicted by a final judgment

What is the “report user” option? 

1. You can report a portal user if you think he has violated our regulations.
2. You must provide a reason for the report to be valid.
3. To learn more, contact us atsupport@helphoo.com.